Freight Charges and Shipping Policy

Free Freight Minimums We Discount Freight Charges Call For Quote

800-439-8779

SHIPPING POLICY

It is the customer's responsibility to check all quantities of packages and for any damage.
Shortages and damages must be reported on the bill of lading, when sighning for the delivery.
The customer or representative of the customer must be present to help unload the truck.
Sections come pre-assembled may be packed six sections per box and are palletized.
These pallets can be 'broken down' for hand unloading for those who do not have fork lift trucks.
Residential deliveries would require hand unloading which is the customer’s responsibility.
The delivery driver may assist, but is only required to get the load to his tailgate for unloading by you.
Damage discovered after delivery must be reported directly to the carrier immediately.
The carrier will want to inspect packages; goods and all shipping containers before a claim can be made.
After inspection a claim needs to be filed, which will need to include the following documents:

1.Original bill of lading
2.Copy of paid freight bill
3.Original invoice
4.Repair or replacement invoice
5.Inspection report
6.Packing list

Make all claims promptly. Carriers will not consider claims after 48 hours from the date of delivery.